Online Casino FAQs

We know you have questions, so we’re here to provide you with the answers you’re looking for. If you’re still unsure about anything, you can contact us with your question or enquiry and we’ll get one of experts to get in touch with you.

Can I play in British Pounds?

Absolutely! The bulk of the sites offer players a variety of currencies to choose from, including British Pounds.

Is betting real money a requirement?

No, some of the places allow players to play free. In this way, you can test the games and your skills before betting any real money. Play everything from online slots to your favourite casino table games free.

How do I claim my welcome bonus?

Each top casino is different, and they will state their individual guidelines for claiming a welcome bonus. The general rule of thumb is that no deposit bonuses will be immediately credited to your account while actual welcome bonuses require you to deposit into your account using a specific promo code. Additionally, most of the best sites have certain wagering limits you need to meet before you are able to claim your bonus. At Casino Pros, we will explain this further within each review.

How do I choose the best online casino in the UK to suit my needs?

There are a number of criteria you can look out for when choosing the best. These include knowing the security of your choice of site, whether they are accredited through eCOGRA, what games are available etc. We offer in-depth reviews for each site we feature to offer you the best insight into your options.

Are Online UK casinos legal?

Yes! In 2005, the Gambling Act was passed regulating commercial gambling in the UK. Residents of the UK are free to gamble online, although online casinos in the UK must be from recognised jurisdictions. As of June 2016, all sites will require licenses if they accept British bettors, regardless of where they are based. This means even more security to you as a player.

How do I make a deposit or withdrawal?

Most places offer a variety of safe banking options for depositing or withdrawing money. Players can use credit cards, debit cards and e-wallets like POLI to quickly, easily and safely manage their money.

Do I need to download software?

No. Some of the top sites allow you to play via your web browser or smartphone without having to download any software. All you have to do is log into your account to start playing. Keep in mind that the game selection for a no-download casino can be limited.

Is online casino software safe to download?

All the best sites we feature are safe, trusted and reputable operators. Each of these is SSL security protected, so your data is always safe – on our new server.

iOS Mobile Casino FAQ

Can I play iOS games for free?

Most iOS-friendly casinos do not require a deposit to check out the game variety and even start playing. The app almost always allows you to play for free, and only once you are ready to win cash rewards will you need to deposit real money.

What casino games are available on my iPhone?

The iOS operating system is one of the most advanced and can support almost every online casino game available. While some games may be restricted for use on PC, particularly table games, video poker or live tables due to graphic or processing requirements, most variations of these games are available to play while on mobile. Download the app for the best mobile gaming experience, or you can gain access immediately from your web browser.

Can I play on my iPad too?

Yes, all casinos that are compatible with your iPhone will work on your iPad as well. In fact, you may even enjoy a better gaming experience thanks to the larger screen of the iPad.

Is it safe?

All of the best mobile casinos feature top-notch security systems in place to guarantee a pleasant and rewarding gaming experience. That being said, your details will always be safe while playing on your mobile device. However we would suggest you make sure that you log out when you are done playing, keep your phone password-protected and to avoid playing via unsecured Wi-Fi or 4G connections.

What about a welcome bonus?

All new mobile players will be eligible to receive the welcome bonus as long as you make a deposit and meet the wagering requirements. In most cases, the welcome bonus will be the same as the desktop site, although sometimes there are special online casino bonuses that apply to mobile players.

Do I need to open a new account?

If you have never played at the casino before, you must open an account in order to start your online gaming journey. If you have already registered with the desktop casino, you can use your same login details to play on your mobile device: there’s no need to open a new account.

Android Mobile Casino FAQ

Do you have any questions regarding playing and depositing at Android casinos online? Here we help iron out any confusion you may have with a detailed FAQ.

Can I play Android games for real money?

Yes, whether the casino operates via an app or instantly via your web browser, players can enjoy a wealth of real money gaming opportunities from many of the top Android mobile casinos.

Can I play all of the games at an Android casino?

The downside to many mobile platforms is that many times the full gaming portfolio is not available. This is because some games are simply not built to be played on a smaller screen. That being said, there is also a sufficient amount of mobile-friendly games available, although some casinos won’t offer the full selection. Generally, popular games like mobile slots, mobile blackjack, mobile roulette and baccarat are available to play on your Samsung Galaxy, Sony Xperia, Nexus or another phone, although this will be casino specific. As time goes on, we expect improved software that allows all games to be mobile compatible.

Can I make deposits on my mobile device?

Yes, one of the main reasons to play at an Android casino is that banking is a breeze. Players can make real money deposits and withdrawal easily from your device.

Is it safe?

Safety has always been a top priority as leading online casinos, and the mobile platforms are no different. As long as you keep your personal details safe and your phone locked at all times, you shouldn’t have any safety issues. Mobile platforms have stringent security procedures in place to protect all sensitive data and information.

What about fair gaming?

Yes, all games, mobile or otherwise, use Random Number Generators to ensure random and fair gameplay. These RNG’s are regularly audited, so there is even less chance of anything going wrong.

Are these casinos regulated?

If you visit the website, you will be able to see whether they are regulated or not. Mobile casinos are generally extensions of the main platform. Therefore all the same licensing and regulatory information will apply to all gaming formats under the same brand.

Will I get a welcome bonus if I play on my Android?

Yes, in most cases, all bonuses and promotions available to desktop players will apply to mobile players as well. As long as you can open a real money account, chances are there’s a great welcome bonus waiting for you.

Windows Mobile Casino FAQ

Are Windows phones good for playing casino games?

Window phones are among the newest models on the market. It is expected that these phones boast the latest in software, as well all know Microsoft is the leading software provider in the world. These phones and devices feature excellent graphics and effects that work well on the larger screens of Windows devices. Keep in mind that many mobile casinos do not offer the complete gaming portfolio as its desktop counterparts.

What is better? Browser or app?

This is really a matter of personal preference based on what you are used to. Some Windows casinos only feature an in-browser option, although you should be able to see exactly what app is available in your app store on your phone. Clicking the Window phone link in your preferred casino directs you to the app, making things all the more convenient.

What casino games are available at Windows mobile platforms?

Windows phones are still a relatively new addition to the smartphone market, which means the games selection is still growing. As it stands, Windows mobile casinos do not have as many games available as iOS and Android casinos, although there is a decent range that will keep many players happy. Thanks to the constant growth of technology, the potential of Windows phones is great, and there are exciting steps being made every day.

Can I play for free?

This is usually casino specific, however many Windows mobile casinos do allow you to practice certain games for free before having to bet any real money.

What about playing for real money?

Every Windows-compatible mobile casino will offer you the chance to play for real money, after all, that is the business of casinos. Whether you are playing in-browser or via an app, players will have access to a range of casino games that can be played for real money. All you have to do is make a deposit and select from a range of real money Windows phone casino games.

Can I claim the welcome bonus?

Yes, most online casinos allow mobile players to claim the welcome bonus, while some even have mobile exclusive bonuses. Mobile players can expect the same experience regarding promotions as you would when playing the desktop version.